> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bijection.com/llms.txt
> Use this file to discover all available pages before exploring further.

# PagerDuty

> Resources, examples, configuration and evidence for PagerDuty.

Use the `@bijection/connectors/pagerduty` entrypoint to declare PagerDuty resources.

## Availability

This page describes the pinned source package. Published availability is unestablished for this artifact. [Source build and package availability](https://docs.bijection.com/client/sdk-distribution.md).

## Resources and modes

| Resource | Mode | Description |
| - | - | - |
| Incidents | `roster` | Open-incident roster and acceptance-only Events v2 sends |

Declare a resource in application code, then bind deployment-specific settings and credentials. See [typed resources](https://docs.bijection.com/integrations/resources.md), [connections](https://docs.bijection.com/integrations/connections.md) and [source inspection](https://docs.bijection.com/integrations/cli.md).

## Incidents

### roster: Open-incident roster and acceptance-only Events v2 sends

The following example matches configuration `standard`.

```ts theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
import { pagerduty } from "@bijection/connectors/pagerduty";
import { makeFunctionReference } from "bijection/server";

export const incidents = pagerduty.incidents.roster({
  governingRule: makeFunctionReference<"query", any, [null]>(
    "policies:canWrite",
  ),
});
```

> **Inferred record types**
>
> ```ts theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> Resource without an operational record table
> ```

The function references identify application policy queries. Implement those policies in your application; the references alone grant no authority.

#### Configuration: standard

Case: `pagerduty/incidents/roster/standard`.

Connection and resource configuration are declared by this exact case.

Credential kind: `pagerduty`. Keep credential material in the private credential inventory.

| Setting | Type | Required | Owner |
| - | - | - | - |
| `serviceId` | string | Yes | Resource binding |

> **Complete configuration contract**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "setup": [],
>   "resource": {
>     "access": {},
>     "defaults": {},
>     "connector": "pagerduty",
>     "output": {
>       "kind": "single",
>       "collection": "incidents"
>     },
>     "credential_kind": "pagerduty",
>     "connection_fields": [],
>     "address": {
>       "kind": "fixed",
>       "url": "https://api.pagerduty.com"
>     }
>   },
>   "connection_setup": {
>     "type": "object",
>     "value": {
>       "serviceId": {
>         "fieldType": {
>           "type": "string"
>         },
>         "optional": false
>       }
>     }
>   },
>   "execution": null
> }
> ```

Native admission analysis is available for this exact declaration.

**Collection: incidents**

| Contract | Meaning |
| - | - |
| Initial | Enumeration of observed records |
| Changes | Repeated observations of current records |
| Deletions | Deletion detection unsupported |
| Resume | No continuation |
| Gap | Not applicable |
| Retention | Unspecified |

> **Complete native profile**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "movement": {
>     "exchanges": {
>       "incident": {
>         "200": {
>           "placement": "retained_bytes",
>           "interpretation": "json",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "404": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "429": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         }
>       },
>       "roster": {
>         "200": {
>           "placement": "retained_bytes",
>           "interpretation": "json",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "429": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         }
>       }
>     },
>     "nativeInputLimitBytes": null,
>     "steps": [
>       {
>         "id": "acquire.1",
>         "inputs": [],
>         "action": {
>           "operation": "acquire",
>           "subject": "exchange incident",
>           "limitBytes": null
>         }
>       },
>       {
>         "id": "acquire.2",
>         "inputs": [],
>         "action": {
>           "operation": "acquire",
>           "subject": "exchange roster",
>           "limitBytes": null
>         }
>       },
>       {
>         "id": "retain.1",
>         "inputs": [
>           "acquire.1",
>           "acquire.2"
>         ],
>         "action": {
>           "operation": "retain",
>           "subject": "acquisition evidence",
>           "reason": "recovery",
>           "release": "acquisition_custody"
>         }
>       },
>       {
>         "id": "interpret.1",
>         "inputs": [
>           "retain.1"
>         ],
>         "action": {
>           "operation": "interpret",
>           "subject": "acquired input",
>           "produces": "records"
>         }
>       },
>       {
>         "id": "materialize.1",
>         "inputs": [
>           "interpret.1"
>         ],
>         "action": {
>           "operation": "materialize",
>           "subject": "source rows",
>           "reason": "serving",
>           "release": "replacement"
>         }
>       },
>       {
>         "id": "publish.1",
>         "inputs": [
>           "materialize.1"
>         ],
>         "action": {
>           "operation": "publish",
>           "subject": "source rows",
>           "visibility": "with_acquisition"
>         }
>       }
>     ]
>   },
>   "initial": "enumeration",
>   "changes": "observations",
>   "deletions": "unsupported",
>   "resume": "none",
>   "retentionMs": null,
>   "gap": "not_applicable",
>   "limits": {
>     "http_response_bytes": "524288"
>   },
>   "restrictions": [],
>   "commands": {
>     "send": {
>       "target": "incidents",
>       "delivery": "single_attempt",
>       "condition": "unconditional",
>       "replayWindowMs": null,
>       "maxDeliveryHours": "1",
>       "providerEnforcedExpiry": false
>     }
>   }
> }
> ```

**Commands**

| Command | Target | Condition | Delivery |
| - | - | - | - |
| `send` | incidents | Unconditional | Single dispatch attempt |

> **Commands, occurrences and artifacts**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "records": {
>     "incidents": {
>       "protocol": "record_observation",
>       "coverage": "records",
>       "consistency": "observations",
>       "atomicity": "record",
>       "history": "observations",
>       "recordRefresh": true,
>       "reconciliation": true,
>       "notifications": false,
>       "snapshotMaxRows": null,
>       "profile": {
>         "movement": {
>           "exchanges": {
>             "incident": {
>               "200": {
>                 "placement": "retained_bytes",
>                 "interpretation": "json",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "404": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "429": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               }
>             },
>             "roster": {
>               "200": {
>                 "placement": "retained_bytes",
>                 "interpretation": "json",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "429": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               }
>             }
>           },
>           "nativeInputLimitBytes": null,
>           "steps": [
>             {
>               "id": "acquire.1",
>               "inputs": [],
>               "action": {
>                 "operation": "acquire",
>                 "subject": "exchange incident",
>                 "limitBytes": null
>               }
>             },
>             {
>               "id": "acquire.2",
>               "inputs": [],
>               "action": {
>                 "operation": "acquire",
>                 "subject": "exchange roster",
>                 "limitBytes": null
>               }
>             },
>             {
>               "id": "retain.1",
>               "inputs": [
>                 "acquire.1",
>                 "acquire.2"
>               ],
>               "action": {
>                 "operation": "retain",
>                 "subject": "acquisition evidence",
>                 "reason": "recovery",
>                 "release": "acquisition_custody"
>               }
>             },
>             {
>               "id": "interpret.1",
>               "inputs": [
>                 "retain.1"
>               ],
>               "action": {
>                 "operation": "interpret",
>                 "subject": "acquired input",
>                 "produces": "records"
>               }
>             },
>             {
>               "id": "materialize.1",
>               "inputs": [
>                 "interpret.1"
>               ],
>               "action": {
>                 "operation": "materialize",
>                 "subject": "source rows",
>                 "reason": "serving",
>                 "release": "replacement"
>               }
>             },
>             {
>               "id": "publish.1",
>               "inputs": [
>                 "materialize.1"
>               ],
>               "action": {
>                 "operation": "publish",
>                 "subject": "source rows",
>                 "visibility": "with_acquisition"
>               }
>             }
>           ]
>         },
>         "initial": "enumeration",
>         "changes": "observations",
>         "deletions": "unsupported",
>         "resume": "none",
>         "retentionMs": null,
>         "gap": "not_applicable",
>         "limits": {
>           "http_response_bytes": "524288"
>         },
>         "restrictions": [],
>         "commands": {
>           "send": {
>             "target": "incidents",
>             "delivery": "single_attempt",
>             "condition": "unconditional",
>             "replayWindowMs": null,
>             "maxDeliveryHours": "1",
>             "providerEnforcedExpiry": false
>           }
>         }
>       }
>     }
>   },
>   "occurrences": null,
>   "artifacts": {
>     "raw_archive": false,
>     "native_file_transfer_limit_bytes": null,
>     "external_versions": false,
>     "files": {}
>   },
>   "commands": {
>     "send": {
>       "target": "incidents",
>       "condition": {
>         "kind": "unconditional"
>       },
>       "delivery": {
>         "kind": "single_attempt",
>         "retention": {
>           "kind": "unknown"
>         },
>         "max_delivery_hours": 1
>       }
>     }
>   }
> }
> ```

**Recorded checks**

| Requirement | Scope | Evidence | Result |
| - | - | - | - |
| page-publication-recovery | \{"kind":"collection","name":"incidents"} | Native test: integrations/acquisition/acquisition\_windows\_preserve\_sequences\_and\_restart\_fences\_old\_work (shared\_engine) | Execution result unavailable |
| command-response-lost | \{"kind":"command","name":"send"} | Native test: integrations/listeners/calendar\_repair\_preserves\_accepted\_responsibility (shared\_engine) | Execution result unavailable |
| backoff-stated-wait | \{"kind":"connection"} | Native test: integrations/acquisition/backoff\_a\_stated\_wait\_defers\_the\_next\_dispatch\_and\_then\_resumes (shared\_engine) | Execution result unavailable |
| identity-account | \{"kind":"connection"} | Fixture: ./src/connectors/pagerduty/fixtures/identity.json | passed (2026-10-24T21:36:12.278Z) |

Hosted qualification: **unestablished for this catalog configuration**. Installed connections report their own identity, authority and current status.

#### Configuration: acknowledged

Case: `pagerduty/incidents/roster/acknowledged`.

Connection and resource configuration are declared by this exact case.

Credential kind: `pagerduty`. Keep credential material in the private credential inventory.

| Setting | Type | Required | Owner |
| - | - | - | - |
| `serviceId` | string | Yes | Resource binding |

> **Complete configuration contract**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "setup": [],
>   "resource": {
>     "access": {},
>     "defaults": {},
>     "connector": "pagerduty",
>     "output": {
>       "kind": "single",
>       "collection": "incidents"
>     },
>     "credential_kind": "pagerduty",
>     "connection_fields": [],
>     "address": {
>       "kind": "fixed",
>       "url": "https://api.pagerduty.com"
>     }
>   },
>   "connection_setup": {
>     "type": "object",
>     "value": {
>       "serviceId": {
>         "fieldType": {
>           "type": "string"
>         },
>         "optional": false
>       }
>     }
>   },
>   "execution": null
> }
> ```

Native admission analysis is available for this exact declaration.

**Collection: incidents**

| Contract | Meaning |
| - | - |
| Initial | Enumeration of observed records |
| Changes | Repeated observations of current records |
| Deletions | Deletion detection unsupported |
| Resume | No continuation |
| Gap | Not applicable |
| Retention | Unspecified |

> **Complete native profile**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "movement": {
>     "exchanges": {
>       "incident": {
>         "200": {
>           "placement": "retained_bytes",
>           "interpretation": "json",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "404": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "429": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         }
>       },
>       "roster": {
>         "200": {
>           "placement": "retained_bytes",
>           "interpretation": "json",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         },
>         "429": {
>           "placement": "retained_bytes",
>           "interpretation": "opaque",
>           "projectsBeforeRetention": false,
>           "retainedBodyLimitBytes": "524288",
>           "fileLimitBytes": null
>         }
>       }
>     },
>     "nativeInputLimitBytes": null,
>     "steps": [
>       {
>         "id": "acquire.1",
>         "inputs": [],
>         "action": {
>           "operation": "acquire",
>           "subject": "exchange incident",
>           "limitBytes": null
>         }
>       },
>       {
>         "id": "acquire.2",
>         "inputs": [],
>         "action": {
>           "operation": "acquire",
>           "subject": "exchange roster",
>           "limitBytes": null
>         }
>       },
>       {
>         "id": "retain.1",
>         "inputs": [
>           "acquire.1",
>           "acquire.2"
>         ],
>         "action": {
>           "operation": "retain",
>           "subject": "acquisition evidence",
>           "reason": "recovery",
>           "release": "acquisition_custody"
>         }
>       },
>       {
>         "id": "interpret.1",
>         "inputs": [
>           "retain.1"
>         ],
>         "action": {
>           "operation": "interpret",
>           "subject": "acquired input",
>           "produces": "records"
>         }
>       },
>       {
>         "id": "materialize.1",
>         "inputs": [
>           "interpret.1"
>         ],
>         "action": {
>           "operation": "materialize",
>           "subject": "source rows",
>           "reason": "serving",
>           "release": "replacement"
>         }
>       },
>       {
>         "id": "publish.1",
>         "inputs": [
>           "materialize.1"
>         ],
>         "action": {
>           "operation": "publish",
>           "subject": "source rows",
>           "visibility": "with_acquisition"
>         }
>       }
>     ]
>   },
>   "initial": "enumeration",
>   "changes": "observations",
>   "deletions": "unsupported",
>   "resume": "none",
>   "retentionMs": null,
>   "gap": "not_applicable",
>   "limits": {
>     "http_response_bytes": "524288"
>   },
>   "restrictions": [],
>   "commands": {}
> }
> ```

> **Commands, occurrences and artifacts**
>
> ```json theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
> {
>   "records": {
>     "incidents": {
>       "protocol": "record_observation",
>       "coverage": "records",
>       "consistency": "observations",
>       "atomicity": "record",
>       "history": "observations",
>       "recordRefresh": true,
>       "reconciliation": true,
>       "notifications": false,
>       "snapshotMaxRows": null,
>       "profile": {
>         "movement": {
>           "exchanges": {
>             "incident": {
>               "200": {
>                 "placement": "retained_bytes",
>                 "interpretation": "json",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "404": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "429": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               }
>             },
>             "roster": {
>               "200": {
>                 "placement": "retained_bytes",
>                 "interpretation": "json",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               },
>               "429": {
>                 "placement": "retained_bytes",
>                 "interpretation": "opaque",
>                 "projectsBeforeRetention": false,
>                 "retainedBodyLimitBytes": "524288",
>                 "fileLimitBytes": null
>               }
>             }
>           },
>           "nativeInputLimitBytes": null,
>           "steps": [
>             {
>               "id": "acquire.1",
>               "inputs": [],
>               "action": {
>                 "operation": "acquire",
>                 "subject": "exchange incident",
>                 "limitBytes": null
>               }
>             },
>             {
>               "id": "acquire.2",
>               "inputs": [],
>               "action": {
>                 "operation": "acquire",
>                 "subject": "exchange roster",
>                 "limitBytes": null
>               }
>             },
>             {
>               "id": "retain.1",
>               "inputs": [
>                 "acquire.1",
>                 "acquire.2"
>               ],
>               "action": {
>                 "operation": "retain",
>                 "subject": "acquisition evidence",
>                 "reason": "recovery",
>                 "release": "acquisition_custody"
>               }
>             },
>             {
>               "id": "interpret.1",
>               "inputs": [
>                 "retain.1"
>               ],
>               "action": {
>                 "operation": "interpret",
>                 "subject": "acquired input",
>                 "produces": "records"
>               }
>             },
>             {
>               "id": "materialize.1",
>               "inputs": [
>                 "interpret.1"
>               ],
>               "action": {
>                 "operation": "materialize",
>                 "subject": "source rows",
>                 "reason": "serving",
>                 "release": "replacement"
>               }
>             },
>             {
>               "id": "publish.1",
>               "inputs": [
>                 "materialize.1"
>               ],
>               "action": {
>                 "operation": "publish",
>                 "subject": "source rows",
>                 "visibility": "with_acquisition"
>               }
>             }
>           ]
>         },
>         "initial": "enumeration",
>         "changes": "observations",
>         "deletions": "unsupported",
>         "resume": "none",
>         "retentionMs": null,
>         "gap": "not_applicable",
>         "limits": {
>           "http_response_bytes": "524288"
>         },
>         "restrictions": [],
>         "commands": {}
>       }
>     }
>   },
>   "occurrences": null,
>   "artifacts": {
>     "raw_archive": false,
>     "native_file_transfer_limit_bytes": null,
>     "external_versions": false,
>     "files": {}
>   },
>   "commands": {}
> }
> ```

**Recorded checks**

| Requirement | Scope | Evidence | Result |
| - | - | - | - |
| page-publication-recovery | \{"kind":"collection","name":"incidents"} | Native test: integrations/acquisition/acquisition\_windows\_preserve\_sequences\_and\_restart\_fences\_old\_work (shared\_engine) | Execution result unavailable |
| backoff-stated-wait | \{"kind":"connection"} | Native test: integrations/acquisition/backoff\_a\_stated\_wait\_defers\_the\_next\_dispatch\_and\_then\_resumes (shared\_engine) | Execution result unavailable |
| identity-account | \{"kind":"connection"} | Fixture: ./src/connectors/pagerduty/fixtures/identity.json | passed (2026-10-24T21:36:12.279Z) |

Hosted qualification: **unestablished for this catalog configuration**. Installed connections report their own identity, authority and current status.

## Provider guidance

Compiled declaration examples and configuration details are published in the [connector reference](https://docs.bijection.com/integrations/connectors/index).

The connection's default role reads `https://api.pagerduty.com` with a
`pagerduty` credential written `Authorization: Token token=<key>` (a keyword
credential). PagerDuty exposes no account identity to an account key, so a
binding names one service (`serviceId`) that the key must be able to read; that
service id is the connection's identity and the roster is that service's.

`incidents.roster` reads one page of up to 100 of the service's incidents in one
status (`triggered` by default, or `acknowledged`). PagerDuty pages by offset over
a changing list, which can skip or repeat rows, and states no cursor, so a
computed offset is not followed and a larger roster is read partially. An
incident leaving the roster is not withdrawn; point reconciliation reads it again
and publishes its current status, such as `resolved`.

`send` posts one Events v2 event (`trigger`, `acknowledge` or `resolve` with a
`dedup_key`) to `events.pagerduty.com` under the connection's `events` credential
role, whose routing key the host places in the body. Events v2 answered 202 for a
routing key naming no integration and for a disabled service, so a 202 is
accepted delivery of a well-formed event and establishes no incident. A
plain-text 400 is a shape refusal. No incident record is created by a send;
reconciliation of an unknown send stays unknown because a later incident lookup
cannot say which send produced it.

Nothing here has run against PagerDuty or been qualified.

## Provider references

Provider references and prerequisites are maintained in the connector guidance above. No separate provider-documentation review date is recorded.

## Source and evidence

[Canonical connector source](https://github.com/bijectionhq/component-support/blob/b632604330ce9cbcfe17a5a680ef4fbe80f6f672/packages/connectors/src/connectors/pagerduty/README.md), [native analysis](https://github.com/bijectionhq/component-support/blob/b632604330ce9cbcfe17a5a680ef4fbe80f6f672/packages/connectors/contract-analysis.json) and [check receipts](https://github.com/bijectionhq/component-support/blob/b632604330ce9cbcfe17a5a680ef4fbe80f6f672/packages/connectors/evidence.json).

Connector artifact: `905888ea276a2a28e36981a79e8142b2547ea451c3e63162cb6915ad4a7d1305`.

The resource declaration examples above are compiled and compared with exact catalog declarations. Recorded checks apply only to their source, declaration and runtime identities. Configure a connection and inspect its status to establish deployment-specific readiness.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.